Customer Service
At Dutch Heritage Homes we value our clients! We know that your time is very important. Below are several links that will save you time.
If you have questions, feel free to email us at dhhwarranty@dutchheritagehomes.com or give us a call at 1-888-305-2232.
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Dear Perry,
We just wanted to let you know how
impressed we are with your Customer Service Department! They have been very helpful. With two boys, our lives are very busy.
Ian and I appreciate how quickly our calls were returned.
We are so glad we choose Dutch Heritage Homes!
Thanks again! ~Ian, Jennifer, Brad, & Thomas C. |
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 Save Time!
Place a warranty request or track a request that has been placed.
Click Here!
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 Need Answers?
We have compiled a list of our frequently asked warranty questions.
Click Here for the Frequently Asked Questions!
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What to do if our office is closed.
We know that emergencies do not always arise during our office hours. Here is a list of people to contact if our office is closed.
1. Loss of heat.
Please call the Lakes Heating & A/C at 330-644-7811.
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2. Total loss of electric that is not related to the power company.
Please call the electrician listed on your Important Phone Numbers sheet (this sheet was given to you at closing along with your closing papers).
3. Total loss of water that is not related to city utility service.
Please call the plumber listed on your Important Phone Numbers sheet (this sheet was given to you at closing along with your closing papers).
4. Gas leak.
Please call the natural gas utility company, your local fire department and leave a message on on the Warranty Department's
voicemail.
5. Loss of air conditioning when the outside air temperature is more than 80 degrees for more than four hours.
Please call the electrician listed on your Important Phone Numbers sheet (this sheet was given to you at closing along with your closing papers). |
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